"That was actually pretty good."
A year of talking about my book, and I got my favorite post-presentation comment tonight.
Worse than Wal-Mart: Amazon’s sick brutality and secret history of ruthlessly intimidating workers
As a bookseller, I tend to talk about Amazon as little as possible. I think that, too often, my peers focus on what they don’t like about our biggest competitor rather than what makes their shops great and worthwhile. I don’t think that saying “shop with us, because these guys are meanies” or “take pity on us” is or will ever be a viable strategy.
With that said, stories like this are important, and rarely break through, and I’m not above boosting awareness of these terrible practices as much as possible.